PRIVACY POLICY FOR DREAMFLY INNOVATIONS PRIVATE LIMITED
This is the Privacy Policy (“Policy”) of Dreamfly Innovations Private Limited, a company
incorporated under the Companies Act, 2013, and having its registered office at 91springboard Business Hub
P.Ltd, Gopala, Krishna Complex, No45/3, Residency Rd, MG Rd, Bangalore - 560025, India (hereinafter referred
to as “Company/us/we”).
Thank you for using our app TRAKR available on the Google Play Store (“App”). This Policy
discloses the Company’s information practices for this App and subscriber/membership-based services
(“Services”) provided by us and our third-party partners (“Partners”), including the
nature of information being collected, method of such information collection, use of such information, and
such other information on how the Company handles your information. s.
We collect information including sensitive personal information that you voluntarily provide to us for purposes of using the App such as your name, email address, telephone number, mailing, password, address, payment information, and any other information that is necessary for enabling you to use the App.(“Personal Data”)
By downloading the App, you expressly consent to our provide us with your information and authorize us to use and disclose such information in such manner as provided for in this Policy. This Policy extends to both users of the App who do not transact business and to registered users, whether customers or partners, who transact business on the App.
1 Your Personal Data
2 How We Use the Information We Collect
2.1 Company owns all the information collected via the App. We may use the information described above to:
2.1.1 Verify your identity.
2.1.2 Create and manage your account.
2.1.3 Send you (via email or other means) offerings of products or services and update you on all the special offers available on the App to ensure a better shopping experience for you. You can unsubscribe from such communications anytime you wish to do so.
2.1.4 Monitor and improve the App including by calculating the number of visitors to the
App,
identifying the geographical locations of the visitors. We may share such App
usage
statistics with our sponsors, advertisers or other third parties (which do not
include
Company marketing partners and network providers).
2.1.5 Communicate with you about, and administer your participation in, special
events,
contests, offers, surveys and market research.
2.1.6 Respond to your queries.
2.1.7 Operate, evaluate and improve our business.
2.1.8 Besides the above, this information may be used when you contact Company through any
means such as chat or email. Company reserves the right to include your email ID for marketing
communications
2.1.9 At all times, the Company shall collect your personal data to ensure you are
provided with seamless user experience of the App.
3. IP Address
3.1 When you visit our App, Company collects your IP address to help diagnose problems
with its server, administer and tune the operation of its App, analyze trends, track traffic patterns,
gather demographic information for aggregate use, and track the date and duration of each session within our
App and similar purposes. Your IP address may also be used in combination with your personal information to
prevent fraud or abuse, customize your shopping experience, improve our App, customer
service,
products, and promotional efforts, and to understand your preferences, patterns and interests.
4. Cookies and Web Beacons
4.1 Company collects data through cookies and other monitoring technologies to enhance
your browsing and shopping experience on our App. ‘Cookies’ are small pieces of information that
are stored by your browser on your computer’s hard drive to collect information about your activities
on our App. We may authorize third parties to use cookies and other monitoring technologies to compile
information about the use of the App or interaction with advertisements that appear on the App. We do not
have access or control over these cookies. We do not link the information we store in cookies to any
personally identifiable information you submit while on the App. We use session ID cookies and persistent
cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard
drive for an extended period of time. You are always free to decline cookies if your browser permits,
although, by declining the use of cookies you may not be able to use certain features on the App.
5. Sharing of Information
5.1. Any personal information, if collected, will be passed on to our trusted Partners
and service providers who shall need access to the information upon your placing an order with us. We use
trusted third-party service providers to perform certain services on our behalf, including for the purposes
of payment processing, data storage/management, web hosting, web analytics, fulfillment, marketing, mailing,
and emailing. These Partners and service providers only receive personal information if such information is
needed to perform their function(s), and they are not authorized to use any personal information for any
other purpose(s) other than the purpose(s) set forth by Company.
5.2. We may disclose your personal information to comply with legal obligations,
regulatory requests, or court orders, and to protect the rights and safety of the Company, its users, or the
public.
6. Your Rights
6.1. Upon request, we will remove your personal information from our database. However,
our Partners may require access to your personal information in order to provide you with the Services and
such removal of your personal information from our database may make you ineligible to avail the
Services.
Upon written request, you may access and/or request that any erroneous information about you
be
corrected.
6.2. You have the right to ask us not to process your personal data for marketing
purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we
use to collect your data. You can also exercise the right at any time by contacting us at the e-mail address
below.
6.3. The App may, from time to time, contain links to and from the Apps of our partner
networks, advertisers and affiliates. If you follow a link to any of these Apps, please note that these Apps
have their own privacy policies and that we do not accept any responsibility or liability for these
policies.
Please check these policies before you submit any personal data to these Apps.
7. Business Transfer
7.1. Your personal information may be disclosed as part of any merger, sale of
Company’s assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership.
8. Security measures
The Company has undertaken and has in place reasonable security practices to protect your Information.
9. Comments
9.1. We value your comments, feedback, and testimonials which help us improve our App,
products, and services. By making such submissions to us, you assign your rights in the submissions to us.
10. Children’s Privacy
10.1.Our App is not directed at anyone who we know to be under the age of 18, nor do we
collect any personal information from anyone who we know to be under the age of 18. If you are under the age
of 18, you should not use the App and should not submit any personal information to us.
11. Phishing
11.1.Safeguarding information to help protect you from
identity theft is a top priority and we at Company take all measures to protect identity theft. We do not
and will not, at any time, request your credit card information or national identification numbers in a
non-secure or unsolicited e-mail or telephone communication.
12. Links
12.1.This App may contain links and advertisements which may lead you to other Apps.
Please note that once you leave our App you will be subjected to the privacy policy of the other App and
this Policy will no longer apply. By using this App, you signify your agreement to the terms of this Policy.
Company reserves the right, in our sole discretion, to change, modify, and or delete portions of the terms
of this Policy at any time.
13. Limit of Liability
13.1.Notwithstanding anything to the contrary in this Policy or any other terms of
service or use applicable as between Company and you, Company’s aggregate liability hereunder towards
direct damages shall be limited to Rs.1000 only. Company’s liability shall not extend to any indirect
or remote damages whatsoever, including but not limited to special, incidental, consequential, or punitive
damages or loss of profits.
14. Contact Us
14.1.If You believe that Company has not complied with this Policy with respect to your
personal information or would like us to update information, we have about you or your preferences or if you
have any questions about our Policy, please feel free to contact our Privacy Grievance Officer at:
customercare@dfi-india.com or +91 9741209515.
15. Applicability of Policy
15.1.While this Policy applies to all personal information collected, stored and used by Company, it is intended to comply only with the applicable laws of India. All matters of dispute are subject only to the courts in the city of Bengaluru, Karnataka.
16. Compliance
16.1.Company shall always cooperate with regulatory authorities and investigating
agencies in India in the matter of treatment of personal information.
17. Severability
17.1.In the event that any part of this Agreement shall be held by a court of competent
jurisdiction to be unlawful or otherwise unenforceable, the remainder of this Agreement shall remain in full
force and effect to the maximum extent possible, and an attempt shall be made to substitute the
unenforceable provision with an enforceable provision of similar intent.
18. Assignment
18.1.Company may, at any time, assign this Agreement and/or its rights and obligations
under this Agreement to any entity, in its sole discretion.
19. Amendments
19.1.Company may modify this Policy in its sole discretion at any time. While Company
shall make best efforts to notify You of any such modification, it shall be Your responsibility to read and
understand the Policy as prevalent from time to time. Continued use of the App shall be deemed to constitute
acceptance of the Policy as amended.
End of Privacy Policy.